Terms & Conditions

317 Casino — Terms & Conditions

Please read these Terms & Conditions carefully before using the 317 platform. All important guidelines covering account registration, betting, bonuses, withdrawals, and responsible gaming are explained here.

Last Updated: 2026 Available in Bengali 18+ Only

Terms & Conditions' Key Highlights

A quick summary of the most important points for 317 platform users.

Account Terms

You must be at least 18 years old to register an account with 317. Each individual may hold only one account. Registering with accurate information is mandatory.

18+ Only One Account

KYC Verification

Identity verification (KYC) must be completed before making a withdrawal. You will need to submit a scan of your National ID or passport along with proof of address.

ID Required

Bonus Terms

Every bonus comes with wagering requirements. Please read the terms carefully before claiming any bonus. Only one welcome bonus may be claimed per account.

Terms Apply

Withdrawal Rules

KYC verification must be completed before withdrawals can be processed. The withdrawal method and amount are determined based on your deposit method and amount. Minimum and maximum limits apply.

KYC Required

Responsible Gaming

317 is committed to responsible gaming. Budget limits, session time limits, and self-exclusion options are all available on the platform. If you need help, please reach out.

For Entertainment

Privacy Protection

317 keeps your personal information protected with SSL encryption. Your data is never sold or shared with third parties. For more details, please refer to our Privacy Policy page.

SSL Secured

Important Notice

By registering on or continuing to use the 317 platform, you are deemed to have accepted these Terms & Conditions. These terms may be updated from time to time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Section 01

General Terms & Conditions

317 (www.317.onl) is an online gaming platform. The Terms & Conditions set out on this page constitute a legally binding agreement between 317 and its users. By accessing the platform or using any of its services, you agree to be bound by these terms.

These Terms & Conditions are available in both English and Bengali. In the event of any dispute or ambiguity, the original English version shall prevail. The Bengali version is provided to help all Bengali-speaking users understand these terms more easily.

Scope of Applicability

These terms apply solely to the 317.onl website and its associated services. Third-party game providers may have their own separate terms and conditions, available on their respective websites.

317 reserves the right to amend these Terms & Conditions, in part or in full, at any time. Any changes will be notified on the platform and updated on this page.

Key Points

By using 317, you confirm that you are 18 years of age or older and that you are using this platform voluntarily.

Section 02

Account & Registration

To open an account with 317, the following conditions must be met:

Eligibility Requirements for Registration

  • You must be 18 years of age or older.
  • You must provide complete, accurate, and truthful personal information.
  • Each person may hold only one account.
  • Your account is for your own personal use only.
  • Using an account on behalf of or as a representative of another person is strictly prohibited.
  • Registering with a false identity or providing inaccurate information is strictly prohibited.

Account Activation

After registration, your account must be activated via email or SMS verification. Some services may be limited until verification is complete. Verification codes must be used within the specified time window; if a code expires, you will need to request a new one.

Account Security

You are responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access, [email protected]to report it. 317 is not responsible for any activity carried out using your password if it falls into someone else's hands.

Account Closure

317 reserves the right to suspend or close any account at any time without giving a reason, particularly if a breach of the terms is suspected. Users may also at any time [email protected]to request account closure by email.

Section 03

KYC (Know Your Customer) Verification

317 follows a KYC process to ensure financial security and identity verification. This is part of our compliance with international financial regulations and is also important for your own protection.

Identity Documents

  • National ID Card (NID)
  • Passport (must be valid)
  • Driving License

Proof of Address

  • Bank Statement (within 3 months)
  • Utility Bill (Electricity/Gas/Water)
  • Official Letter or Notice

KYC Submission Guidelines

Document photos or scans must be clear — all four corners visible, properly lit, and all text legible. Expired documents are not accepted. Submitting photoshopped or altered documents is strictly prohibited and may result in permanent account closure.

Withdrawals cannot be processed until KYC verification is complete. Verification typically takes 24–72 hours, though in some cases it may take longer.

Your documents are stored on 317's secure servers via SSL encryption and are used solely for verification purposes.

Section 04

Betting Rules

The following rules apply to betting on 317:

General Betting Rules

Once a bet is confirmed, it cannot be cancelled. The odds and conditions displayed at the time of placing a bet are final. If a bet is placed unintentionally due to a technical issue, please contact support.

If a match in Sports Betting is cancelled or postponed, the outcome of any related bet will be determined according to the provider's own rules. Cancelled matches are generally refunded, though in Accumulator bets the affected event may be settled at odds of 1.

Minimum & Maximum Bet

Minimum and maximum bet limits vary across games and betting markets, and are displayed when a game loads. 317 reserves the right to adjust betting limits under special circumstances.

Category Game Type Betting Methods Result Determination
Slots Video / Classic / Megaways Per Spin RNG Technology
Live Casino Baccarat/Roulette/Blackjack Per Round Live Dealer
Sports Cricket/Football/Kabaddi Single/Accumulator Match Results

The information above is for general reference only. For game-specific terms, please refer to the game lobby.

Betting Disputes & Queries

Any dispute regarding betting results must be raised within 72 hours by contacting [email protected]-. In the event of a dispute, 317's server logs will be treated as the definitive record. Disputes submitted after 72 hours may not be accepted.

Section 05

Bonus Terms & Conditions

317 offers various bonuses and promotions from time to time. Each bonus has its own specific terms. Please read the relevant terms carefully before claiming any bonus.

Welcome Bonus

Newly registered members at 317 may be eligible for a welcome bonus. The welcome bonus can only be claimed once per account. Any attempt to create multiple accounts from the same person or device to claim the welcome bonus repeatedly will result in all such accounts being closed and the bonus funds forfeited.

Wagering Requirement

To withdraw bonus funds, you must wager the bonus (and in some cases the deposit) a specified number of times. This is known as the wagering requirement or Playthrough. For example, a ×30 wagering requirement on a ৳1,000 BDT bonus means you must place ৳30,000 BDT in bets before withdrawing.

Important Bonus Terms

  • Bonuses may not be available on all games — a list of eligible games will be provided on the Promotions page.
  • Bonuses have a set expiry — if wagering is not completed within the specified number of days, the bonus will be forfeited.
  • Live Casino games may contribute only a limited amount toward bonus wagering requirements.
  • In some cases, deposited funds may be withdrawn before wagering requirements are met, but doing so will result in the bonus being forfeited.
  • 317 reserves the right to modify or cancel any bonus offer.
  • If bonus abuse or fraudulent use is suspected, the account will be investigated.

Free Spin Bonus

Wagering requirements may also apply to winnings from free spins. Free spins are generally awarded for specific slots games and must be used at a set bet amount. Free spins typically expire after 7 days.

Section 06

Financial Transactions

Security and transparency are our top priorities for all financial transactions at 317. Specific rules apply to both the deposit and withdrawal processes.

Deposit

All deposits to 317 must be made using the available payment methods. Minimum and maximum deposit limits may apply. Deposits are usually processed instantly, though some methods may take longer.

Depositing via third-party payment methods is strictly prohibited — meaning funds sent from another person's account to your 317 account are not accepted. Only use payment methods registered in your own name.

Withdrawal

To make a withdrawal, the following conditions must be met: KYC must be completed, any applicable bonus wagering requirements must be fulfilled, and the account must have a sufficient balance.

Withdrawals are typically processed within 24–96 hours. Delays may occur on weekends or public holidays. Withdrawals will always be returned via the same method used for the original deposit.

General Transaction Guidelines

Deposit Processing Time Usually Instant
Withdrawal Processing Time 24–96 Hours
Withdrawal Without KYC Not Possible
Third-Party Deposits Prohibited
Currency BDT (Taka)
Dispute Filing Deadline 72 Hours

Transaction Cancellation

Users may cancel a pending withdrawal request, but once processing has begun, cancellation may no longer be possible. If an incorrect transaction occurs due to a technical error, please contact support immediately.

317 does not represent any specific payment provider, and the payment provider's own terms may apply. Terms for services such as bKash, Nagad, and Rocket are governed directly by those respective providers.

Section 07

Responsible Gaming

317 is committed to responsible gaming. Gaming is a form of entertainment and should never be used as a source of income or a way to solve financial problems.

Age Verification

317 strictly prohibits minors from gaming. Age is verified at registration, and where there is any doubt, age is confirmed through the KYC process. Registering on behalf of a minor is a direct violation of these terms.

Self-Exclusion & Responsible Gaming Tools

317 provides the following responsible gaming tools:

Deposit Limits

Set a daily, weekly, or monthly maximum limit on your deposits.

Time Limit

Set a daily time limit for your gaming sessions.

Break

Take a break from gaming for a set period of time.

Self-Exclusion

Take an extended break from the platform.

To use these tools or learn more about problem gaming, Responsible Gaming View Page or [email protected]- to get in touch.

Section 08

Privacy & Security

317 is committed to protecting your personal information. We use SSL encryption to keep your data secure and never sell your information to third parties.

317 may share information in certain circumstances: with authorities to comply with legal obligations, and with selected third-party service providers for the purpose of delivering gaming services (limited to necessary information only). To learn more about our privacy policy, Privacy Policy View page.

Use of Cookies

317 uses Cookies to enhance the user experience on its website. Cookies are small files stored in your browser. They are used to remember your login status, save language preferences, and help improve service quality.

Section 09

Prohibited Activities

The following activities are strictly prohibited on 317 and may result in account closure and forfeiture of funds:

  • Opening multiple accounts to abuse bonus offers.
  • Operating an account using another person's identity.
  • Using the platform for money laundering or any illegal transactions.
  • Exploiting platform vulnerabilities or attempting to hack the system.
  • Using automated bots or software to play games.
  • Operating an account on behalf of a minor.
  • Colluding with other players to manipulate game outcomes.
  • Depositing using funds from a third party.

If such activity is suspected, 317 will immediately suspend the account and launch an investigation. If the account holder is found guilty, the account will be permanently closed and the associated funds may be forfeited.

Section 10

Limitation of Liability

317 is not responsible for the following:

  • Gaming sessions interrupted due to loss of internet connection.
  • Technical issues on the part of third-party game providers.
  • Passwords or account details shared with others due to the user's own negligence.
  • Lack of awareness of the legal restrictions applicable in the user's country.
  • Financial losses resulting from gaming outcomes.

317 is committed to maintaining the highest service standards, but temporary outages may occur during server maintenance or technical upgrades. 317 apologizes for any inconvenience caused during such periods, though no compensation will be provided for downtime.

Section 11

Changes & Amendments to Terms

317 reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, a notice will be posted on the platform or sent to your registered email.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you do not agree with the changes, you may request to close your account.

The "Last Updated" date at the top of this page shows when the terms were most recently changed. We recommend checking this page regularly.

Section 12

Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

  • Email: [email protected]
  • Website: 317.onl
  • Support: Available 24/7 via Email
  • Language: Support is available in both Bengali and English

Reading these pages alongside the Terms & Conditions will give you a complete picture of 317.

Terms & Conditions Why It Matters

Many users click "I Agree" on online platforms without reading the Terms & Conditions. This is common, but on gaming platforms it can lead to problems down the line.

This is exactly why 317 explains its Terms & Conditions in Bengali — so every Bengali-speaking user can clearly understand the terms under which they are using the platform. Making informed decisions is the first step toward responsible gaming.

Bonus Terms — Why They Matter

Bonuses and promotions can look attractive, but without understanding the wagering requirements, disappointment is likely. For example, a ৳1,000 BDT bonus with a ×30 wagering requirement means you must bet a total of ৳30,000 BDT before withdrawing. It takes time and planning.

Before claiming a bonus, ask yourself three things: What is the wagering requirement? Which games does it apply to? How long is it valid? Knowing the answers will help you understand the true value of the bonus.

Withdrawal — Common Mistakes to Avoid

Many users find that some funds are on hold or not being processed at the time of withdrawal. The most common reasons are: KYC has not yet been completed, bonus wagering requirements have not been met, or the withdrawal amount is below the minimum limit.

To avoid these issues, it is best to complete your KYC immediately after registration. That way, when you are ready to withdraw, there will be no delays.

User Interests in 317's Terms & Conditions

317's terms and conditions are not just there to protect the platform — they safeguard users too. In the event of duplicate transactions or technical errors, having clear terms in place is what makes swift resolution possible.

For any dispute or issue, always reach out through the proper channel — [email protected]to reach us by email with your account details and a full description of your issue. 317 takes every complaint seriously.

Quick Reference

Minimum Age 18 Years
Maximum Account 1 Per Person
When KYC Is Required Before Withdrawal
Bonus Application 1x (Welcome)
Withdrawal Time 24–96 Hours
Dispute Window 72 Hours
Third-Party Deposits Prohibited
Support Language Bengali & English

Need Help?

If you have any questions about our Terms & Conditions, feel free to get in touch. We're here to help.

[email protected]

Transactions FAQ

Answers to common questions about payments and transactions at 317.

317 supports local payment methods for the convenience of players in Bangladesh. Options such as mobile banking services like bKash, Nagad, and Rocket may typically be available.

Please note: withdrawals must be made using the same payment method used for the original deposit. This is a proven measure for financial security and anti-money laundering compliance.

To see which payment methods are currently active, visit the Cashier/Payments section or info@317. onl-. Using a third party's account to conduct transactions is strictly prohibited — only payment methods registered in your own name are permitted.

After logging in to 317, go to the "My Bets" or "Betting History" section of your account to view a full record of all your bets. Financial transaction records — deposits and withdrawals — can generally be found under "Transaction History" or "Cashier".

These records typically include: transaction date and time, amount, method, and status (successful/pending/cancelled). Betting records include: bet details, odds, outcome, and the amount won or lost.

If you cannot find a specific transaction or notice a discrepancy in your records, please contact [email protected]to reach us. Please note that the dispute filing window is 72 hours.
317 Casino

At 317 Start Playing, Play Responsibly

You've read the Terms & Conditions — now register safely and enjoy gaming in Bengali.

For individuals aged 18 and over. By registering, you agree to these Terms & Conditions.

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